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Last updated : December 19, 2022

Site policy

1. Use of this Website

(1) Scope

The "Tokyo Tourism Data Catalog" (hereinafter, this “website”) refers to the website under https://data.tourism.metro.tokyo.lg.jp/. Although other websites under the domain of metro.tokyo.lg.jp are within the scope of the Tokyo Metropolitan Government's official websites, they are not included in the scope of this website.

(2) Multilingual Support

The English version of this website is available for the purpose of providing visitors from overseas with information about Tokyo and its initiatives. Click "English" in the upper right corner of this page for the English page.

(3) Disclaimer

No guarantee is made as to the completeness or accuracy of the information contained in this website.
The information on this website may be changed without prior notice.
We assume no responsibility for any direct or indirect loss resulting from the use of the information or content included in this website.

(4) Prohibitions

The following acts are prohibited when using this website.

  • Acts that obstruct or interfere with the operation of this website.
  • Acts that cause or may cause annoyance, disadvantage, invasion of privacy, or other damage to other users, third parties, or the Tokyo Metropolitan Government.
  • Acts that undermine or may undermine public order.
  • Acts that violate laws, regulations, or ordinances.
  • Other acts that the Tokyo Metropolitan Government deems inappropriate.

(5) Changes to Terms and Conditions

The content of this website's policy may be changed or deleted without prior notice.

(6) Governing Law and Jurisdiction

The use of this website and the interpretation and application of the Terms and Conditions herein shall be governed by and construed in accordance with the laws of Japan, unless otherwise separately set forth.
The Tokyo District Court shall be the exclusive court of first instance for all disputes related to the use of this website.

2. Relationship of Rights

(1) Copyright (Without Creative Commons License)

  1. In principle, the copyrights to each piece of information (text, photographs, charts, illustrations, etc.) on this website belong to the Tourism Division, Bureau of Industrial and Labor Affairs, Tokyo Metropolitan Government. However, the copyrights to some photographs, etc., are owned by the original authors.
    The Tokyo Metropolitan Government's official website as a whole is also subject to copyright as a compilation, and is protected by the Copyright Act.
  2. Except for cases permitted under the Copyright Act, such as "Reproduction for Private Use" and "Citation," unauthorized reproduction or diversion of the content of this website is prohibited.

(2) Links

In principle, any links to this website, whether commercial or non-commercial, are permitted. However, please refrain from setting up links that fall or are likely to fall under any of the following.

  1. Cases where the links include any content intended to libel or slander or damage the credibility of the Tokyo Metropolitan Government, other companies (persons), or other organizations.
  2. Cases where links infringe or likely to infringe copyrights, trademark rights and other intellectual property rights, property, privacy or portrait rights, and any other rights of the Tokyo Metropolitan Government, other companies (persons), or other organizations.
  3. Cases where links make it unclear that the content belongs to the Tokyo Metropolitan Government and may cause misunderstanding among third parties, such as cases where this website is expanded within a frame.
  4. In addition to the aforementioned items, any acts that violate any laws and regulations including laws, ordinances, or rules or public policy, or that are likely to interfere with the operation of this website.
  5. Cases where links are provided using logos, marks, etc. owned by the Tokyo Metropolitan Government without permission.
  6. Cases where links are provided in a manner that misrepresents the source of the information.

Please note that the URL of this website may be changed without prior notice. Please note that the Tokyo Metropolitan Government assumes no responsibility for any compensation, complaints, etc., related to any links.

3. Technology

(1) Recommended Environment

The following browsers are recommended for safe, easy use of this website.

  • Google Chrome (including for Android) latest version
  • Mozilla Firefox (including for Android) latest version
  • Safari (including for iOS) latest version
  • Microsoft Edge latest version

(2) Technology Used

(i) JavaScript

This website uses JavaScript for some of its content to make it easier to use.
Please note that some content may not be displayed or operated properly if JavaScript is not turned on (enabled) in your browser settings.

(ii) SSL (TLS)

This website uses TLS encrypted communication for some of its services in order to improve the security level.
To use such services, your web browser must be compatible with TLS1.2.
By using a web browser that supports the security function, personal information such as the name, address, or telephone number entered by the user is automatically encrypted before being sent or received.
There is no need to worry about the content being intercepted even if a third party intercepts the transmitted data.
Depending on your Firewall or other settings, you may not be able to access the page.

(iii) PDF

Adobe Reader of Adobe Systems Co., Ltd., is required in order for you to view PDF files.
If Adobe Reader is not installed on your computer or the content of the webpage does not display properly, please download the latest version before viewing.

(3) Information Security Policy

This website protects information assets from threats in order to continue its business based on the trust of users and to fulfill its social mission as an administrative organ.

  1. In order to maintain the security and accuracy of information assets, we will make every effort to prevent unauthorized access, destruction, falsification, loss, leaks, etc., and thereby implement appropriate security measures.
  2. In handling information assets, we shall comply with the Tokyo Metropolitan Government Cyber Security Basic Policy, as well as laws and regulations and other rules.
  3. When outsourcing the processing of information assets, the Tokyo Metropolitan Government will ensure that the information is handled under appropriate management.
  4. We will establish a system for continuous improvement and aim to maintain and improve information security.

4. Privacy Policy

(1) Privacy Policy

This website collects the information of its users within the scope necessary for the smooth operation of the services provided (such as providing information on websites, receiving various types of feedback, etc.).
The collection, use, and management of information are handled appropriately in accordance with the "Tokyo Metropolitan Ordinance on the Protection of Personal Information (Tokyo Metropolitan Ordinance, No.113 of December 21, 1990)" (hereinafter, the "Ordinance"), and we make every effort to ensure that our websites can be used safely and securely by all users.

(2) Personal Information

Information by which a specific individual can be identified that the Tokyo Metropolitan Government receives through this website, such as their address, name, telephone number, and e-mail address.

(3) Scope of Application

This Policy applies only to this website and does not apply to any other websites linked to this website.
Information on the linked websites will be handled under the responsibility of the respective organizations.

(4) Collection of Personal Information

When the Tokyo Metropolitan Government collects personal information through this website, in principle, the information must be provided (registered) by users under their own will.
When collecting personal information, we will clearly indicate the purpose of collecting such information.
The collection of personal information is limited to the scope necessary to achieve the indicated purpose.

(5) Restrictions on the Use of Personal Information

The personal information that you have provided (registered) will be used within the scope of the purpose of collection as specified in advance.
Personal information will not be used beyond the purpose of collection within the relevant implementing agency,* and it will not be provided to parties outside of the relevant implementing agency, except as provided for by ordinances.
However, statistically processed information on user attributes, etc., which include no personal information may be made public.

*"Implementing agency" refers to the Governor, Administrative Commission, public enterprise manager, and fire commissioner of the Tokyo Metropolitan Government who handle personal information, as well as the heads of administrative agencies specified by the Tokyo Metropolitan Government Regulations.

(6) Management of Personal Information

Personal information collected will be strictly managed by the website administrator, and appropriate measures will be taken to prevent leaks, misappropriation, falsification, etc.
The operation of this website may be outsourced, and appropriate measures will also be taken by the outsourcee.

(7) User Information that Does Not Include Personal Information

This website automatically collects information such as Internet domain names, IP addresses, and the environment in which the website is browsed (hereinafter, the "User Information").
User Information to be collected is limited to the content that is intended to improve the usability of the website, and will be used only within the scope of such purposes.
However, statistically processed information on accessing the website and the browsing environment may be made public.

(1) Cookie Policy

In order to enhance convenience and improve our website, this website uses cookies and similar technologies to collect information.
The Cookie Policy explains how this website handles such information.

(2) Cookies and Similar Technologies

A cookie is data that is sent from a website as a tag to identify the relevant device when the user has accessed a website using a device and that is stored in the device.
By using cookies, we can get information on the number of accesses to the website through the device used and other websites the customer visited in the past.
The functions of cookies and other similar technologies can be invalidated by setting the user’s browser appropriately as explained below.

(3) Use of Cookies and Similar Technologies

This website uses cookies to provide a more convenient browsing experience when users access websites using their devices, and to obtain information for the purpose of continuous improvement of our websites. This website also uses third-party cookies to track access to each webpage.
Information recorded does not include any personally identifiable information such as name, address, or phone number. In addition, there is no direct negative impact on the user's device.
You may refuse to receive cookies by adjusting your browser settings. Even in this case, there will be no significant interruption to the browsing of this website.

(4) Understanding Usage Conditions and Consideration of Improving Convenience

This Site may use cookies and similar technologies to collect, analyze, and use information about the usage of this Site by its users in order to improve convenience and the Site.
For this purpose, this Site primarily uses the following tools.

Google Analytics tool provider: Google Inc.

Google Analytics uses cookies issued by TMG to analyze how our customers use our website (access status, traffic, routing, etc.).
TMG receives the results of that analysis from Google Inc. to understand how your device is being used.
For the privacy policy of Google Inc., please refer to the following website.

Information on Google Analytics can be obtained from the following website as well.

(5) Tools to be Used, Information to be Obtained, and Purpose of Use

Embedded YouTube Videos

When you browse a website in which any YouTube video content is embedded, the URL of the accessed webpage, the user's IP address, etc., will be automatically sent to Google from the relevant web browser.
Please refer to the following link for more details.

(6) Cookies Obtained

This website has obtained cookies with the following tools.

  • Google Analytics: A tool to analyze the customer use status of this website
  • OneTrust: Cookie consent acquisition management service

(7) Website to obtain cookies

We have obtained cookies mentioned above from the following website.

(8) How to Delete or Disable Cookies and Similar Technologies

(i) How to delete all cookies

The cookies saved in the user’s device are kept stored there unless the user intentionally deletes them or until they expire.
Most browsers in widespread use activate cookies by default, but it is possible for the user to delete cookies on his/her browser.
Please refer to the following links on how to delete cookies in each browser.

(ii) How to invalidate/validate cookies

For the following cookies, you can invalidate or validate them with the following buttons.

  • Google Analytics:The use status analysis tool on the customer’s website
  • OneTrust: Cookie consent acquisition management service

(iii) You can decline tracking of Google Analytics

You can decline tracking of Google Analytics by using the Google Analytics opt-out add-on.
The Google Analytics opt-out add-on is a function for the user of the website to disable the use of data by JavaScript. To use the function, download the add-on and install it in your browser.

(iv) For other cookie opt-out, please contact us at the contact information below.

6. Contact Information

For inquiries regarding the posted data, please use the contact information described on each survey detail page.
For inquiries regarding this website "Tokyo Tourism Data Catalog", please contact the following.

Planning Section, Tourism Division, Bureau of Industrial and Labor Affairs, Tokyo Metropolitan Government
Phone: 03-5000-7316
Email: S0000571@section.metro.tokyo.jp

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